We’re aware fraudsters have all sorts of ways of exploiting customers, including sending scam emails, surveys and texts that claim to be from retailers like ours or pose as legitimate brands on social media sites.
We’ve put together some FAQs to help you stay safe when shopping online.
MJE BUYS takes online safety very seriously.
Some fraudsters try to steal personal information (like bank card details or passwords) by pretending to be a legitimate website or posing as a trustworthy sender in an email or text (SMS) message. This is known as phishing (or smishing if sent via SMS).
For example, a fraudulent email or text could be sent in the guise of a survey, competition or social media post. The aim is to trick you into visiting or submitting your details to an unsecure site.
Anyone can be targeted (not just MJE Buys customers) and these fraudulent emails or texts often request personal information or ask you to confirm information.
It might be a scam when…
The message asks for personal information like your bank or payment details, username or password.
The sender’s email address looks suspicious.
There’s a sense of urgency, like a threat that your account will be closed unless you take immediate action.
The message has a generic greeting such as ‘Dear customer.’
You were not expecting it.
If you’re worried, don’t click on any links, open any attachments or forward to anyone else.
You can always get information directly from the company’s legitimate website rather than a link in an email.
For example, a fraudulent email or text could be sent in the guise of a survey, competition or social media post. The aim is to trick you into visiting or submitting your details to an unsecure site.
Anyone can be targeted (not just MJE Buys customers) and these fraudulent emails or texts often request personal information or ask you to confirm information.
It might be a scam when…
The message asks for personal information like your bank or payment details, username or password.
The sender’s email address looks suspicious.
There’s a sense of urgency, like a threat that your account will be closed unless you take immediate action.
The message has a generic greeting such as ‘Dear customer.’
You were not expecting it.
If you’re worried, don’t click on any links, open any attachments or forward to anyone else.
You can always get information directly from the company’s legitimate website rather than a link in an email.
Please forward any suspicious emails or screenshots to: scams@mje-buys.com
We can’t reply to messages from this inbox but if you’re concerned, have acted on any requests or clicked suspicious links contact us now.
For suspicious MJE Buys emails or content,
Please call: +44 2080598095,
WhatsApp +447897280558.
Or email: support@mje-buys.com
Help tackle fraud by also reporting the incident to the police in your area.
Be wary of text (SMS) messages relating to competitions or voucher giveaways.
Check official sites or contact the company directly using the contact details from the website. Report anything you don’t think is authentic.
MJE Buys will never contact you via SMS about credit refunds or credit limit increases.
MJE Buys will never contact you via SMS about credit refunds or credit limit increases.
Anyone can be targeted (not just MJE Buys customers) and fraudulent texts often request personal information or ask you to confirm information.
Please forward any suspicious emails or SMS screenshots to: scams@mje-buys.com
We can’t reply to messages from this inbox but if you’re concerned, have acted on any requests or clicked suspicious links contact us now.
For suspicious MJE Buys emails or content,
Please call: +44 2080598095,
WhatsApp +447897280558.
Or email: support@mje-buys.com
Help tackle fraud by also reporting the incident to the police in your area
Be wary of any social media posts relating to competitions or voucher giveaways.
Check official sites or contact the company directly using the contact details from the website. Report anything you don’t think is authentic.
Check official sites or contact the company directly using the contact details from the website. Report anything you don’t think is authentic.
Anyone can be targeted (not just MJE Buys customers) and fraudsters often request personal information or ask you to confirm information.
Please forward any suspicious emails or screenshots to: scams@mje-buys.com
We can’t reply to messages from this inbox but if you’re concerned, have acted on any requests or clicked suspicious links contact us now.
For suspicious MJE Buys emails or content,
Please call: +44 2080598095,
WhatsApp +44 7897280558.
Help tackle fraud by also reporting the incident to the police in your area
■ HOW DO I REPORT A SCAM?
Please forward any suspicious emails or screenshots to: scams@mje-buys.com
We can’t reply to messages from this inbox but if you’re concerned, have acted on any requests or clicked suspicious links contact us now.
For suspicious mje-buys emails or content,
Please call: +44 2080598095,
WhatsApp +44 7897280558.
Or email: support@mje-buys.com
Help tackle fraud by also reporting the incident to the police in your area.
Here’s some advice on creating a strong password:
Make it long – the longer the password the more secure it is.
Consider basing your password on a sentence or phrase.
Use a mix of numbers and special characters.
Don’t use the same password for all your online accounts – you could end up having all your accounts hacked if a website is breached.
Don’t use people’s names – passwords like this are easily cracked using common hacking tools.
Try to avoid words that can be guessed after a little research on social media.
Use a secure password manager to generate and store your passwords.
Your MJE Buys account password will need to be at least: 6 characters, 2 letters and 1 number. We also advise adding symbols like #$%&*@£€
Here are the best ways to find out:
a) Check your receipt or confirmation email
These we’ll tell you the approximate delivery date.
a) Check your receipt or confirmation email
These we’ll tell you the approximate delivery date.
b) Head to Your Account
If you ordered and paid online, check YOUR RECENT ORDERS in Your Account.
Here, you’ll be able to see the delivery date as well as live updates on any progress.
c) Live Chat us
This is the quickest and easiest way to get in touch. Just hit the link below…
Live Chat is available every day from 10:00am – 5:00pm.
Or…
d) you can always Contact Us
PS Remember – we show an estimated delivery timeframe on on your confirmation email, text or on the website. We update these every day.
PS Remember – we show an estimated delivery timeframe on on your confirmation email, text or on the website. We update these every day.
Try us on;
OR search on these UKUK based advisors;
– https://www.getsafeonline.org/
– https://ico.org.uk/
– https://www.cyberaware.gov.uk/
*Reporting a scam or getting help… *
Please forward any suspicious emails or screenshots to: scams@mje-buys.com
We can’t reply to messages from this inbox but if you’re concerned, have acted on any requests or clicked suspicious links contact us now.
– https://ico.org.uk/
– https://www.cyberaware.gov.uk/
*Reporting a scam or getting help… *
Please forward any suspicious emails or screenshots to: scams@mje-buys.com
We can’t reply to messages from this inbox but if you’re concerned, have acted on any requests or clicked suspicious links contact us now.
For suspicious MJE Buys emails or content,
Please call: +44 2080598095,
WhatsApp +44 7897280558.
Or email: support@mje-buys.com
Help tackle fraud by also reporting the incident to the police in your area.
Help tackle fraud by also reporting the incident to the police in your area.
